Cold radiators, leaking valves and TRV issues assessed individually — photo/video assessment first, with a £49.99 diagnostic attendance agreed before booking if needed.
Send a photo or video and a short description on WhatsApp for assessment first.

A photo or video and a short description can help us assess an accessible valve or local pipework issue. Where the scope can be assessed remotely, a fixed price can be agreed before booking.
Cold radiators can have several causes. Flow Right can assess accessible valve and local pipework issues individually; wider heating-system work is not advertised as a standard service.
A radiator that stays cold when the heating is on is often a seized TRV or a closed lockshield valve. We identify and fix the cause.
Dripping TRVs, lockshield valves, or accessible local pipework. We assess the repair needed and agree the appropriate next step before booking.
Stiff, stuck, or faulty thermostatic radiator valves replaced with new ones. We match the valve size and connection type.
Corroded or seized lockshield valves assessed individually, with the suitable domestic plumbing repair discussed before booking.
Accessible local radiator pipework or valve issues are assessed individually; broader heating-system work is not advertised as a standard service.
TRV and lockshield valve issues are assessed individually. Customer-supplied items are covered for workmanship only under the Terms.
An accessible valve fault may be the cause of a cold radiator. Flow Right can assess the appropriate domestic plumbing next step individually.
If a diagnostic attendance is needed, £49.99 is agreed before booking. Just a straightforward fixed price agreed before we visit.
WhatsApp a photo or video of the radiator or valve with a short description. Where the scope can be assessed remotely, a fixed price can be agreed before booking.
You know the full cost upfront. If a diagnostic attendance is needed, £49.99 is agreed before booking.
A CIPHE-registered plumber carries out agreed repair work at a time confirmed when booking.
Cash, card, or bank transfer. Only once you're happy with the work.
Flow Right Plumbing® carries out radiator repairs and valve replacements across Ashford and the surrounding villages of Kennington, Willesborough, Singleton, Mersham, Aldington, Hamstreet, Kingsnorth, and Shadoxhurst. Our plumber is a registered member of the Chartered Institute of Plumbing and Heating Engineering (CIPHE/RP) with over 25 years' experience in domestic plumbing.
A radiator with cold spots at the top usually has trapped air — a quick bleed restores full heat output. Cold spots may have several causes. Flow Right assesses accessible valve and local pipework issues individually; wider heating-system work is not advertised as a standard service. A radiator that stays completely cold when the heating is on is often a seized thermostatic radiator valve (TRV) or a closed lockshield — both straightforward fixes.
Leaking radiator valves are one of the most common plumbing callouts in Ashford. A dripping valve left unattended can cause water damage to floors and ceilings below. We assess the accessible valve or local pipework issue and agree the appropriate domestic plumbing next step before booking.
For radiator valve and accessible local pipework issues, Flow Right assesses the individual domestic plumbing repair needed. Broader heating-system work is not advertised as a standard service.
Where the scope can be assessed remotely, a fixed price can be agreed before booking. If a diagnostic attendance is needed, £49.99 is agreed before booking. Payment is due on completion of agreed repair work.
Send a photo or video and a short description. Where the scope can be assessed remotely, a fixed price can be agreed before booking.
Photo/video assessment first, with the next step discussed before booking.
Serving Ashford, Kennington, Willesborough, Singleton, Mersham, Aldington, Hamstreet, Kingsnorth, Shadoxhurst and surrounding villages.
We carry out this work across Ashford and the surrounding villages in Kent. Click your area for local information.
Common Questions
Most suitable enquiries are assessed from photos, video and a description first. If an on-site diagnostic attendance is needed, the £49.99 charge is agreed before booking and credited against the agreed repair price if Flow Right carries out the repair; otherwise it pays for diagnostic attendance.
A radiator that is cold at the bottom can have several causes. Flow Right assesses accessible valve and local pipework issues individually; wider heating-system work is not advertised as a standard service.
TRV replacement and accessible valve issues are assessed individually. Send a photo or video and a short description; where the scope can be assessed remotely, a fixed price can be agreed before booking.
Yes. The one-year guarantee covers workmanship and Flow Right-supplied materials, subject to the Terms. Customer-supplied items are covered for workmanship only.
Related help
Review the radiator-repair service, browse practical advice or send a clear photograph of the leak or valve.
You can also send a photo on WhatsApp if that is easier.