Low pressure, leaking valves or a shower that has stopped working — photo/video assessment first, with a £49.99 diagnostic attendance agreed before booking if needed.
Send a photo or video and a short description. Where the scope can be assessed remotely, a fixed price can be agreed before booking.

A photo or video and a short description can help us assess the likely next step. Where the scope can be assessed remotely, a fixed price can be agreed before booking.
No water, no power, or no response when you turn it on. We diagnose the fault — valve, cartridge, or connection — and fix it in one visit.
Weak shower flow is often caused by a blocked shower head, a failing cartridge, or a pressure issue at the valve. We identify the root cause and fix it.
Dripping shower heads and split hoses are quick fixes. We replace the hose, head, or both and test before leaving.
Stiff or seized mixer valves, thermostatic cartridge failures, and temperature control faults. We carry common cartridges on the van.
Slow-draining or blocked shower trays are assessed individually before work is agreed.
Leaking supply connections to electric showers, including isolation valve fitting and flexi-hose replacement. (Note: we do not carry out electrical work.)
Upgrade or replace a worn shower hose and head. We fit the new components and check for leaks.
Cracked or leaking shower waste traps replaced cleanly and sealed.
If a diagnostic attendance is needed, £49.99 is agreed before booking. Just a straightforward fixed price agreed before we visit.
WhatsApp us a photo of the shower. Most faults can be quoted from a photo — no visit needed to give you a price.
You know the full cost upfront. If a diagnostic attendance is needed, £49.99 is agreed before booking.
A CIPHE-registered plumber carries out agreed repair work at a time confirmed when booking.
Cash, card, or bank transfer. Only once you're happy with the work.
Flow Right Plumbing® carries out shower repairs across Ashford and the surrounding villages of Kennington, Willesborough, Singleton, Mersham, Aldington, Hamstreet, Kingsnorth, and Shadoxhurst. Our plumber is a registered member of the Chartered Institute of Plumbing and Heating Engineering (CIPHE/RP) with over 25 years' experience in domestic plumbing.
Low shower pressure is one of the most common complaints we receive. In many cases it's caused by a blocked shower head or a failing cartridge inside the valve — both issues that can often be assessed from photos, video and a description first. We carry common shower cartridges on the van.
For leaking showers, the source is usually the hose, the head, or the valve body. We identify the exact point of failure and replace only what's needed. Where a shower valve is beyond economic repair, we'll quote for a replacement valve or a full new shower unit.
If the source appears to be around the tray, waste or enclosure rather than the hose, head or valve, see our leaking shower tray guide.
We work on mixer showers, thermostatic showers, and power showers. We do not carry out electrical work on electric shower units, but we can replace the plumbing connections, isolation valves, and flexible supply hoses.
Where the scope can be assessed remotely, a fixed price can be agreed before booking. If a diagnostic attendance is needed, £49.99 is agreed before booking. Payment is due on completion of agreed repair work.
Send a photo or video and a short description. Where the scope can be assessed remotely, a fixed price can be agreed before booking.
Photo/video assessment first, with the next step discussed before booking.
Serving Ashford, Kennington, Willesborough, Singleton, Mersham, Aldington, Hamstreet, Kingsnorth, Shadoxhurst and surrounding villages.
We carry out this work across Ashford and the surrounding villages in Kent. Click your area for local information.
Common Questions
Most suitable enquiries are assessed from photos, video and a description first. If an on-site diagnostic attendance is needed, the £49.99 charge is agreed before booking and credited against the agreed repair price if Flow Right carries out the repair; otherwise it pays for diagnostic attendance.
Flow Right handles the plumbing side of suitable like-for-like electric shower work. Send the make, model, kW rating, photographs or video and a short description; where the scope can be assessed remotely, a fixed price can be agreed before booking.
It can be. Low shower pressure is often caused by a blocked shower head, a faulty shower pump, or a partially closed isolator valve. We will diagnose the cause and give you a fixed price to resolve it.
Yes. The one-year guarantee covers workmanship and Flow Right-supplied materials, subject to the Terms. Customer-supplied items are covered for workmanship only.
Related help
Read the appropriate shower guide, view the repair service or share a photo or video and a short description for assessment first.
You can also send a photo on WhatsApp if that is easier.