Electric Shower Repair
Ashford, Kent
Electric shower not working, cutting out, or leaking? Send photographs and a description — where the scope is clear, Flow Right can usually provide a fixed price before attendance.
CIPHE registered plumber. Fixed price agreed before attendance where the scope is clear.
Common Symptoms
Electric showers heat water directly from the cold supply, so they work independently of the boiler. When they develop a fault, the symptoms can vary widely — and the cause is not always obvious from the outside.
The notes below are not diagnoses. The actual cause can only be confirmed by inspection.
| Symptom | Note |
|---|---|
| No hot water — cold water only | The cause depends on the make, model, and condition of the unit. |
| Cuts out during use | The unit and installation will need assessment before the cause can be confirmed. |
| Low flow or trickle | This may relate to the unit or the incoming water supply. |
| Leaking from the unit | Stop using it if necessary and send photographs showing where the water appears. |
| Error code displayed | Send a clear photograph of the code together with the make and model. |
What photographs to send
Sending the right photographs means Flow Right can assess the situation remotely and, where the scope is clear, provide a fixed price before any visit is booked.
One photograph showing the whole shower unit in position
A close-up of the front showing the manufacturer name and model
A photograph of the underside label showing the model and kW rating
One wider photograph showing the shower and the surrounding access
Please do not remove the cover or undertake any electrical investigation. If in doubt about what to photograph, just send what you can see safely from the outside.
Repair or replace?
Whether repair is worthwhile depends on the age of the unit, the nature of the fault, and the cost of parts. Flow Right will advise honestly on this before any work is agreed.
Some faults may require replacement rather than repair. Where a fault falls outside Flow Right's plumbing scope — for example, an internal electrical failure — a qualified electrician may be required instead. Flow Right will tell you this clearly rather than attempt work outside the appropriate trade boundary.
Like-for-like electric shower replacements are one of Flow Right's standard jobs. We handle the full plumbing side of the swap, including the supply connections, isolation valve, and flexible hose. Send the make, model, and kW rating on WhatsApp and we will advise on the options.
How it works
Fixed price agreed before attendance where the scope is clear. No surprises.
Send photographs
WhatsApp photos of the unit, the label, and the fault. A description of what it is doing (or not doing) is also helpful.
We assess remotely
Where the scope is clear from the photographs, Flow Right can usually provide a fixed price before attendance.
We attend and carry out the work
Once the work and fixed price are agreed, Flow Right attends to carry out the work.
Pay on completion
Cash, card, or bank transfer. Only once you are happy with the outcome.
Electric Shower Repair in Ashford, Kent
Flow Right Plumbing® assesses and repairs electric showers across Ashford and the surrounding villages in Kent. Our plumber is a registered member of the Chartered Institute of Plumbing and Heating Engineering (CIPHE/RP) with over 25 years' experience in domestic plumbing.
Electric showers heat water directly from the cold supply, so they operate independently of the boiler and hot water cylinder. When a fault develops, the symptoms can range from a complete loss of hot water to intermittent cut-outs or a gradual reduction in flow. The cause is not always identifiable from the outside, which is why Flow Right asks for photographs before quoting.
Send Flow Right photographs and a description of the problem by WhatsApp or email. Where the required work can be identified remotely, you will receive a fixed price before an appointment is booked. Once the work and fixed price are agreed, Flow Right attends to carry out the work.
Flow Right handles the plumbing side of electric shower work — supply connections, isolation valves, flexible hoses, and like-for-like unit replacements. Electrical faults that fall outside the plumbing scope may require a qualified electrician, and Flow Right will say so clearly rather than attempt work outside the appropriate trade boundary.
Every job is quoted at a fixed price before attendance where the scope is clear. Payment on completion only. All work carries a one-year no-quibble guarantee.
Electric shower problem in Ashford?
Send photographs and a description on WhatsApp. Where the scope is clear, we can usually provide a fixed price before any visit is booked.
Fast photo assessment — no call needed.
Serving Ashford, Kennington, Willesborough, Singleton, Mersham, Aldington, Hamstreet, Kingsnorth, Shadoxhurst and surrounding villages.
Common Questions
Frequently Asked Questions
Can you assess and repair electric showers in Ashford?
Yes, depending on the nature of the fault and the condition of the unit. Send photographs and a description of the problem first. Where the scope is clear, Flow Right can usually provide a fixed price before attendance. Some faults may require replacement rather than repair, and electrical faults outside Flow Right's plumbing scope may require a qualified electrician.
How do I know if my electric shower is worth repairing?
Flow Right will advise on this after assessing the unit and understanding the fault. There is no single rule that applies to all showers — it depends on the age of the unit, the nature of the fault, and the cost of parts.
How does pricing work?
Send photographs, videos and a description of the problem to Flow Right by WhatsApp or email. Where the work can be identified remotely, we agree a fixed price before the appointment is booked. That price covers attendance and the agreed work—there is no separate call-out fee and no hidden extras for the agreed scope. If the situation cannot be assessed remotely, we will discuss the appropriate next step with you before anything is booked. If additional work becomes necessary, we will explain it and agree any additional cost before proceeding.
Is there a guarantee on the work?
Yes. All work carried out by Flow Right Plumbing comes with a one-year no-quibble guarantee. If anything is not right within 12 months, we will return and put it right at no extra charge.
We carry out electric shower assessments and repairs across Ashford and the surrounding villages in Kent. View all areas we cover →
Related help
Shower problem? Narrow down the symptom.
Read the appropriate shower guide, view the repair service or share a photo or video for a fixed-price assessment.
You can also send a photo on WhatsApp if that is easier.